*Company Overview:*NoBe Wellness Medspa is a leading destination for advanced aesthetic and wellness treatments, committed to providing exceptional services to enhance our clients' beauty and well-being.
Our state-of-the-art facilities and experienced team ensure a premium experience for every guest.
We are currently seeking a dynamic and customer-focused individual to join our team as a Front Desk Coordinator.
*Position Overview:*As a Front Desk Coordinator at NoBe Wellness Medspa, you will play a crucial role in creating a positive and welcoming experience for our clients.
Your responsibilities will include managing front desk operations, scheduling appointments, handling inquiries, and providing exceptional customer service.
Aesthetician licensure or experience as a medical assistant is preferred, as it adds value to the role by ensuring an understanding of our services and the ability to assist clients effectively.
*Key Responsibilities:*
*Customer Service:* Greet and assist clients with a friendly and professional demeanor, ensuring a positive first impression.
*Appointment Scheduling:* Manage the appointment book efficiently, ensuring accurate scheduling and coordination of client services.
*Phone and Email Communication:* Respond promptly and courteously to client inquiries via phone and email, providing detailed information about our services and offerings.
*Check-In and Check-Out Procedures:* Ensure smooth check-in and check-out processes, collecting necessary information, processing payments, and maintaining accurate records.
*Product Knowledge:* Stay informed about our medspa services, products, and promotions to effectively communicate information to clients.
*Administrative Support:* Assist with various administrative tasks, including data entry, filing, and maintaining a clean and organized front desk area.
*Collaboration:* Work closely with the aesthetician and medical staff to coordinate schedules and address client needs.
*Qualifications:*
High school diploma or equivalent.
Previous experience in customer service or a front desk role is preferred.
Aesthetician licensure or experience as a medical assistant is a strong asset.
Excellent communication and interpersonal skills.
Proficient in computer applications and scheduling software.
Ability to multitask and stay organized in a fast-paced environment.
Professional appearance and demeanor.
*How to Apply: *If you are a motivated individual with a passion for providing exceptional customer service in the medspa industry, we invite you to apply.
Please submit your resume and a cover letter detailing your relevant experience and interest in the position.
_NoBe Wellness Medspa is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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Job Type: Full-time
Schedule:
* 8 hour shift
Work Location: In person
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